An Airbnb customer is going viral on TikTok after sharing her nightmare experience dealing with a host who refused to refund her after she attempted to cancel part of her stay.
User @ktdigiacomo said she recorded her nearly six-minute video “for my Airbnb host and my Airbnb host only.” She then shared with viewers how the host apparently spied on her and her family throughout their stay and refused to help them with various household problems, including a broken fence and air conditioning system and a leaky fridge.