Q)I’M struggling to get a refund for a studio apartment I booked for £265 that was totally different to what was advertised.
I booked the apartment in Ruislip for two nights earlier this year as it looked bright and clean.
GettyA reader said the apartment they booked was completely different to the photos[/caption]But when I arrived it looked absolutely nothing like the photos and was filthy.
The garden displayed online was large and green, but in reality it was a tiny stone courtyard.