Travel Troubleshooter: All-inclusive hotel accidentally overcharges guest by $2,500

DEAR TRAVEL TROUBLESHOOTER: I booked a weekend trip for early September last year to the Miraval Berkshires, an all-inclusive resort in Lenox, Massachusetts. It was my best friend’s birthday, and my sister was initially going to join us. She could not make it, so I notified the hotel well within the time allowed to modify my reservation without penalty. Rather than three nights and three people, it would be two nights with two people. Since Miraval is all-inclusive, the property charges per person, per night.