I’m unable to walk and felt humiliated after TUI staff wouldn’t help – now they won’t pay compensation

 Q) I AM struggling to get compensation after TUI failed to pass on my disability needs.

I booked a trip to the Dominican Republic to treat my family in July 2019.

When I booked the trip, I told the agent I have mobility issues and would need special seating and assistance getting around.

But on the flight, I was put in standard seating and there was no ramp to help me get on and off, so it took a while for me to board.