Food delivery has become incredibly common in recent years. According to a study conducted by DoorDash published in August, 70% of diners in the United States have reported ordering food to be delivered within the past month.
Part of the reason customers enjoy ordering food via these apps is the ease of the ordering experience. However, when a problem emerges, resolving it can be fairly difficult.
For example, one user claimed he was given a discount coupon on Uber Eats, only...