THOUSANDS of struggling households have been left without vital energy bill help following a Department for Work and Pensions (DWP) error.
The Winter Heating Payment (WHP) is made automatically by Social Security Scotland to those on a low income or benefits once a year.
PAThe Winter Heating Payment is paid to certain low income households in Scotland[/caption]It is the Scottish equivalent of the Cold Weather Payment, which is made to households in England, Wales and Northern Ireland.