Successful brands connect with buyers across multiple channels, provide a seamless customer experience and harmonize digital and physical operations.
Retailers should not underestimate the importance of an omnichannel strategy:
A 2024 report shows that 75% of shoppers use both digital and physical touchpoints throughout their customer journey. This trend will only grow as it becomes easier to bridge physical and digital spaces.
To tap into this demand, brick-and-mortar...