Actress Tillotama Shome calls out Air India after experiencing 9-hour delay with airline

Actor Tillotama Shome has criticized Air India for failing to inform passengers about an 8.5-hour delay of its Mumbai-London flight. Shome was traveling with a patient and expressed frustration over the lack of communication and solutions. Air India claimed they sent notifications and were providing real-time updates. Shome sought intervention from DGCA for compensation.