Walmart's founder famously descended from the sky to check on stores. A store manager explained what it was like.
Walmart founder Sam Walton in a plane. Walton was known to drop in on stores for impromptu checks.
Walmart Museum
- Walmart's Sam Walton was an experienced pilot who would use his plane to make surprise store visits.
- Robert Doyle, a store manager in Texas, experienced one such drop-in firsthand in the 1980s.
- As a new assistant manager, Doyle told BI he thought someone was playing a practical joke on him.
Store visits by the CEO are a well-established tradition in the big box retail business.
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