We started travelling 350 miles in the WRONG direction to Germany after bus mix-up – now we can’t get a refund
Q) FLIXBUS is refusing to refund me and my wife £115 after it let us board a coach in Slovenia travelling to Germany instead of Croatia.
We were waiting in Ljubljana, Slovenia for a coach to Umag in Croatia – the service 943.
The customers ended up going north instead of southWhen a 943 service finally showed up half an hour late, we boarded and asked if it was the right bus and the driver nodded, scanned our tickets and let us board.
But we later found out it was going to Munich...
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