Starbucks' new CEO wants people to hang out in stores, but some workers say his plan has a big problem
Starbucks store employees say the chain's online ordering system is holding them back from serving in-store customers.
Lindsey Nicholson/UCG/Universal Images Group via Getty Images
- Starbucks wants to be a place where customers can hang out.
- New CEO Brian Niccol wants "a clear distinction between 'to-go' and 'for-here' service" in stores.
- But the volume of orders placed on mobile is causing problems, employees told Business Insider.
Starbucks is trying to regain...
Заголовки