High-speed Shinkansen trains began running between Tokyo and Osaka on October 1, 1964, heralding a new era for rail travel as Japan grew into an economic superpower after its World War II defeat.
The service remains integral to the nation's economy and way of life -- so keeping it dazzlingly clean, punctual and accident-free is a serious job.
At a 10-storey, state-of-the-art staff training centre, Okuno shouted from the window and signaled to imaginary colleagues, keeping her cool when a video...