‘Is that not part of their job?’: Dollarama shopper demands ‘rude’ workers to start bagging customer’s groceries

This woman said customer service is severely lacking in most places nowadays. Do you agree after her recent experience at Dollarama.

It used to be standard at most places that when you buy something—whether it be a t-shirt at a clothing store or a grocery haul for a family of four—the cashier bags it for you. It was an expected part of the customer service experience.

However, as companies have tried to increase profit by making more efficient and arguably less customer-centric systems...