‘I’m absolutely gutted’: Woman says Dyson Airwrap ‘blew up’ in her face. She can’t believe Dyson’s response

A Dyson customer said the company's Airwrap literally blew up in her face and sparked discussion about its customer service.

In a viral video with over 1.9 million views and 79,600 likes, user @skyyanna111 briefly explained what went down and how Dyson responded to the incident.

"Pov: You no longer have a Dyson Airwrap because it blew up in your face two weeks ago," text overlaid on the clip read. "Dyson collected it and said it was counterfeit the same day they apologized...