‘I have made 5 trips to the actual Verizon store’: Woman makes plea after being unable to setup her Apple Watch for 10 months

This Verizon customer shares about their alleged disaster experience trying to set up their son's Apple watch and get the $500 they say Verizon owes them. They turn to TikTok because they have no idea what else to do and looking for advice from others.

What happened?

TikToker @average_Iowa_mom explains how she got an Apple watch on Black Friday. Since this video was posted in August 2024, she most likely was referring to Black Friday in November 2023. Meaning, that after 10 months, she is still unable to set up the watch.