I lost £7,000 after a British Gas energy meter billing error destroyed my credit score
A BRITISH Gas customer has revealed how a billing error hit her credit score costing her £7,000.
Alison Greenough was preparing to remortgage the family property in January when she discovered her previously excellent credit score had been massively downgraded.
ITVAlison Greenough said the British Gas account error had cost her £7,000[/caption]The hit to her credit file came after she requested an energy meter test as part of a dispute about her usage in early 2022.
During the assessment process...
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