“If for any reason you are dissatisfied with your food or beverage item, let our baristas know and we’ll gladly remake it for you.”
Since their story began in 1971, the beloved coffee franchise, Starbucks, has always prided itself on its customer service abilities. Yet as the chain quickly gained traction and globalized to over 35,000 stores worldwide, the coffee monopolizer has allegedly not always taken care of its roughly 349,000 employees.
And while many employees, or...