Starbucks is suffering from a mountain of mobile orders and chronic understaffing, a store employee says
Starbucks' mobile ordering system has become a challenge for store employees to manage, one told BI.
Lindsey Wasson/AP
- Starbucks customers often face long lines to get their drinks at the chain's cafés.
- One Starbucks employee in North Carolina said the problem goes back to understaffing.
- A constant deluge of mobile orders also complicates employees' workflow, the employee said.
At a Starbucks cafe in North Carolina, the biggest problem isn't getting complicated customer orders right.
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