‘Crumbl, is this what we doing?’: Customer orders the new Pumpkin Square cake. Why does it look unsafe to eat?

Another Crumbl Cookies customer is blasting the chain's new cake offerings for being undercooked. Zoey (@zoeyangelique) uploaded a viral TikTok slamming a Pumpkin Square cake she purchased from the popular cookie chain.

Several users in the comments section of her clip said that they, too, have been let down by Crumbl's cakes. However, others believe the issue is endemic to specific locations, as they said theirs were perfectly cooked.

What's going on with Crumbl's Pumpkin Square?