Microsoft says Delta’s ancient IT explains long outage after CrowdStrike snafu

Enlarge / Delta Air Lines customers looking for missing bags wait in line at Los Angeles International Airport (LAX) on July 24, 2024. (credit: Getty Images | Patrick T. Fallon )

Microsoft says that Delta Air Lines' ancient IT infrastructure is to blame for the airline's inability to quickly recover from last month's CrowdStrike debacle.

With Delta threatening to sue Microsoft and CrowdStrike, both companies issued responses saying that Delta refused repeated calls for help.