‘We literally get new rugs every few months ’cause of this rule’: Costco customer returns cooking pans after 1 year because they got ‘scratched up’
A Costco customer says she successfully returned year-old used cooking pans in a now-viral TikTok. This sparked a debate about the membership-based warehouse's generous return policy.
In a video with over 638,000 views as of Sunday, TikToker Kayla (@kaylarahman01) takes viewers along to Costco. There, she tries to return scratched-up, used cooking pans.
Many know Costco for its flexible return policy. According to the website, it allows members to return products at any time if they are unsatisfied.
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