How to take on financial goliaths and win – five top tips to ensure your complaint is successful

IF you have an issue with a financial company, it can feel like a real David versus Goliath battle.

But you do have plenty of weapons in your arsenal.

This week Rosie Murray-West shares the steps you can take – and reveals which areas are more likely to lead to a payout.

GET COMPLAINING

IF a financial company turns down your request for a refund or compensation for poor treatment...