Shoplifting, retail crime in pharmacies driving customers to Amazon, CEO says

The high rate of crime in U.S. cities is contributing to customers' migration to Amazon, the shopping platform's CEO thinks.

Amazon CEO Andy Jassy said Thursday in an investors' meeting that the increasingly unpleasant experience of visiting an urban pharmacy had pushed many shoppers online for their necessities.

Jassy called going to a regular pharmacy in an urban environment a "pretty tough experience with how much is locked behind cabinets… where you have to press a button to get...