‘If they answered the phone I wouldn’t have to message’: Nurse warns you will be charged to send MyChart messages to doctors

As early as 2022, healthcare systems in the United States started charging for certain MyChart messages. Legal nurse consultant Cambria Nwosu warns that this phenomenon may be on the rise.

Nwosu posted a TikTok this month in which she breaks down the growth of these policies across the country.

“MyChart is a software platform many healthcare organizations utilize to communicate with their patients,” she says. 

Nwosu says Multicare in Tacoma, Washington recently joined...