‘They need to hire people to stand there all day’: Shopper questions locked-up shelves after workers don’t unlock them when asked

After waiting for someone to unlock a display shelf so she can purchase an item, this Los Angeles-based shopper has a suggestion for retail staff—one that many people seem to agree with. Shadai’s (@jawnnextdoor) viral video has been viewed over 1.4 million times since it was uploaded on July 19.

The 10-second video begins with Shadai standing in front of a locked display case containing razors. It's unclear where she was shopping, though stores from CVS to Target to Walmart have been criticized for the same emerging practice.