A Chipotle worker behind the counter at one of the chain's restaurants.
Gregory Rec/Portland Press Herald via Getty Images
- Chipotle has taken action after some customers complained about small portion sizes at the chain.
- The company found stores that got "outlier portion scores" in surveys, CEO Brian Niccol said.
- Chipotle never gave "a directive to provide less to our customers," Niccol added.
Maybe you can keep your phone tucked away next time you place an order at Chipotle.