Saks Fifth Avenue in San Francisco will require all shoppers make an appointment. The controversial move could solve a major headache.
The Saks Fifth Avenue Club in Napa, California. The San Francisco Union Square location is also transferring to the "Club" model, which requires an appointment to shop.
Hudson's Bay Company
- Saks Fifth Avenue is rolling out its appointment-only system at its San Francisco location.
- The luxury retailer has opened a dozen other "Club" concepts across the US in the past year.
- Retail analyst Neil Saunders told BI that requiring appointments will likely help prevent shoplifting.
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