San Francisco’s Saks Department Store to Become ‘Appointment Only,’ Confirms Round of Layoffs

The Saks department store in San Francisco has announced a series of layoffs and will not be open to members of the public without a prior appointment.

In a statement to The San Francisco Chronicle, a Saks spokesperson framed the changes as a way of optimizing the store experience:

We’re always looking for innovative ways to optimize our store experience to match luxury consumers’ evolving expectations, including by meeting our customers where and how they want to shop with us.

With that, beginning Aug.