Delhi consumer commission upholds Rs 5 lakh fine on Bharti Airtel

Delhi Consumer Commission upheld Rs 5 lakh fine on Bharti Airtel for disconnecting internet and landline services despite cheque payment, later claimed as dishonoured. Justice Sehgal, member Pinki noted Airtel failed to address the customer's complaint, emails. Legal threats, service non-restoration caused distress, humiliation. District forum's judgment noted Airtel’s inadequacy, distress, costs.