‘Had to get a whole nother phone number just to call AT&T’: Woman cancels AT&T after they lied about $140 bill. They still charged her and canceled her cell service

A woman’s attempt to cancel her AT&T internet goes horribly wrong and results in her getting her cell service shut off.

TikTok user @ninthislandbby is an AT&T customer who posted a video about the situation on June 26. In the video, she says she was recently on a shopping trip at Walmart with her family. While in the store, she was reportedly approached by one of the AT&T salespeople who often set up in the produce section of the store. She tells the story using the “put a finger down” challenge format.