Student-loan companies put up 'excessive barriers' and gave borrowers inaccurate information about debt relief, a federal consumer watchdog says

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• The CFPB found student-loan servicers put up "excessive barriers" when it came to helping borrowers.
• Long hold times and inaccurate information about debt relief harmed borrowers, the report said.
• The CFPB and Education Department have enforced oversight over private and federal servicers.

Many student-loan borrowers aren't getting the help they need from their servicers...