COSTA Coffee is in hot water for swapping freshly ground coffee out of its frappés and using instant instead.
Customers of the major coffee shop chain have branded the switch “shrinkflation” and complained of the new recipes tasting “vile” and “awful”.
Costa’s recipe change has been branded “shrinkflation”Getty Images - GettyShrinkflation is where brands reduce the size of items without reducing the price.
Costa’s frappés including standard coffee, salted caramel...