In the seemingly never-ending war to protect their customers and institutions from fraud, an increasing number of financial institutions (FIs) are deploying machine learning (ML) and artificial intelligence (AI) tools to fight back.
And according to PYMNTS Intelligence’s “Leveraging AI and ML to Thwart Scammers,” a report created in collaboration with Hawk, those efforts appear to be working.
The report, which is based on surveys with 200 FIs with more than $1 billion in assets under management...