Some Consumers Have Ditched Their Smartphones Since the Pandemic Peak

Perhaps burnt out on digital connectivity in the time since the initial outbreak of COVID-19, the share of consumers who own smartphones has actually dipped in recent years.

By the Numbers

The “How Connected Devices Enable Multitasking Among Digital-First Consumers” edition of the PYMNTS Intelligence “How We Will Pay​” series drew from a survey of more than 4,600 U.S. consumers last summer to understand how digital-first consumers are using connected devices in their daily lives.