Customer Satisfaction Concerns Drive eCommerce Merchants’ Security Upgrades

Ninety-five percent of eCommerce merchants have either already started enhancing their anti-fraud resources or plan to do so before the year is out.

That is one key takeaway from “Fraud Management in Online Transactions,” a PYMNTS Intelligence collaboration with Nuvei that looks at the fraud-related challenges unique to eCommerce merchants and explores what these players are doing to combat fraud.

The likely reason most eCommerce merchants are so focused on re-evaluating and strengthening...