‘Not the same’: Whataburger customers says quality has gone downhill. Expert says they’re right—and this is why

Has Whataburger's quality declined? For decades, Whataburger has been a Texas staple few have gripes with. But a business leader is arguing the quality of the beloved chain’s food has declined.

In a recent video posted to TikTok, businessman Michael Girdley (@michael_girdley) describes how Whataburger “used to make the best hamburgers.” He says it was the In-N-Out of Texas. As of Tuesday evening, Girdley’s video has received more than 300,000 views.

“But now you read online reviews and people say...