Howard Schultz tells Starbucks to fix its stores and mobile app to reverse 'fall from grace'
Howard Schultz spent more than two decades leading Starbucks.
Spencer Platt/Getty Images
- Longtime Starbucks CEO Howard Schultz has some thoughts on Starbucks' poor sales.
- He said the chain needs to listen to baristas, fix its app, and focus on the customer experience.
- Starbucks posted a drop in same-store sales in North America and China, its two biggest markets.
Howard Schultz says Starbucks needs to fix its stores and mobile app to reverse its "fall from...
Заголовки