CenturyLink left users with no service for two months, then billed them $239

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Telecom provider CenturyLink left a couple in Oregon without landline phone service for two months, then sent a bill for $239.

CenturyLink customer Kirstin Appel and her husband live in Banks, a city with fewer than 2,000 residents in Oregon's Tualatin Valley. They keep a landline for emergencies because their only Internet service is satellite, and cellular service in the area is poor. Appel said they pay $41 a month for CenturyLink phone service.