‘They should hire you’: Passenger slams American Airlines for using her as a translator

A woman is demanding payment from American Airlines after a hellish experience where an employee allegedly used her as a translator and left her to take care of a group of other customers.

In a four-and-a-half-minute video with over 2.2 million views, content creator Laura Picadillo (@laurapicadillo) accuses the airline of terrible customer service and makes it clear she expects a check for her labor.

"Hey, American Airlines, I'm kindly requesting that you pay me the wages...