Singapore Airlines has paid thousands of dollars to an Indian policeman and his wife for “mental agony and physical suffering” after their luxurious business class seats failed to recline, according to The Independent.
Ravi Gupta, who serves as a Director General of Police in Telangana, and his wife, Anjali, decided to sue Singapore Airlines after their travel pods failed to automatically recline on the nearly five-hour journey from Hyderabad, India, to Singapore in May 2023. Instead, the seats could only be manually reclined...