Amazon insists Just Walk Out isn’t secretly run by workers watching you shop

Amazon is pushing back on claims that its cashierless Just Walk Out technology is run by humans in India — not AI. In a blog post on Wednesday, the e-commerce giant calls these reports “untrue” and says that a machine learning model powers its system.

Last week, reports started going around that claimed Amazon employs around 1,000 workers in India to watch people shop and review purchases at stores using its Just Walk Out tech. The report claimed that Amazon’s workers...