'If something's broken, you fix it': Portland dad sees unemployment insurance delay due to typo

PORTLAND, Ore. (KOIN) — A North Portland family says they’re on the brink of selling their house due to a glitch in the unemployment insurance system. 

The Oregon Employment Department (OED) launched a new website earlier this year, Frances Online. And while some delays were expected, some people are having trouble filing claims smoothly. 

Gregory Smith is a father who recently got laid off, telling KOIN 6 News the state’s broken system sunk his lifeline. 

‘Ticking time bomb’...