59% of Small Businesses Would Switch to Cheaper Payment Processors

Small to midsized businesses (SMBs) on Main Street, U.S.A., view their payment processors favorably. With 85% of SMBs satisfied with their processor, those seeking to expand their client base must go above and beyond table stakes features and functionality to capture business from incumbents.

In “Main Street Health Q3 2023: Leading Payment Processors’ Satisfy SMBs, but Less Popular Providers Are Vulnerable,” a PYMNTS Intelligence and Enigma collaboration, we surveyed 509 Main Street SMBs...