The forces behind Boeing’s long descent

For nearly a year, the world’s largest aerospace company has been engulfed by a scandal of its own making. The 737 Max crisis, which unfolded after 346 people died in two crashes linked to software malfunctions in Boeing’s newest jetliner, has put the company under an unforgiving lens. Scrutiny from journalists, crash investigators, regulators, Congress, and the Department of Justice has exposed profound flaws in Boeing’s corporate culture—shaking its workforce, forcing supplier layoffs, and shattering fliers’ trust.