In payments, change is slow, and then it happens quickly.
That’s especially true in business-to-business (B2B) payments, where “the check is in the mail” gives way to the invoices sent by email, which then gives way to the embedded payment options that link accounts payable (AP) and accounts receivable (AR) departments — and buyers and sellers — in automatic fashion.
However, the road toward digitization is anything but straight and narrow.
The past few years have seen the great digital shift meet inflation...