‘Lesson learned’: Woman says she was scolded by worker in the Starbucks drive-thru over common ordering practice

Since Starbucks launched its mobile order system more than a decade ago, users have encountered issues.

Although the app is generally convenient for customers, who can customize their order at the press of a button and pick it up when they want, that doesn’t mean the app makes life easier for workers. And sometimes the app makes life hard on both parties.

TikTok user Sierra (@curlyheadsierraaa) said she learned her lesson to wait longer to pick up her Starbucks mobile order.