I’m being chased for £1,500 by Octopus Energy after smart meter error – but I don’t owe anything
Q) I HAD a smart meter installed in May last year, but Octopus Energy continued billing me based on estimated readings.
They admitted the mistake and offered to pay me compensation, but I chased for months and didn’t hear anything else about it.
EPAAn Octopus Energy customer found they were owed £1,029 after overpaying[/caption]I got bored of waiting and switched suppliers in April this year, but Octopus has now billed me for another £440 which I’m sure I don’t owe.
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